Assistant Store Manager: Lead Sales & Service Excellence

Total Wine & More; Clearwater (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

PTO

Disability & life insurance

Paid parental leave

Critical illness and accident coverage

Discounted home and auto insurance

College tuition assistance

Consumer classes

& More!

Job summary

Total Wine & More in Clearwater, FL, is seeking an Assistant Store Manager to grow the brand by delivering best-in-class service and building a sales-driven culture for adult beverages and more.

You will lead a team, drive sales against KPIs, assist in recruiting and training, oversee payroll, inventory, merchandising and shrink, and ensure compliant store operations while delivering a welcoming customer experience.

Qualifications

• Bachelor’s degree in business administration or related field preferred or equivalent experience.
• 1-3 years of work experience, 2+ years of proven experience in a managerial or supervisory role in a retail setting.
• Experience leading, motivating, and developing a sales-focused team.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Drive sales and deliver against key performance metrics (KPMs).
• Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills.
• Support day-to-day operations, including payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
• Help maintain vendor relationships to support store and inventory objectives.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Perform other duties as assigned.

Skills

Leadership

Team management

Customer service

Sales coaching

Education

Bachelor’s degree or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Clearwater, FL, is seeking an Assistant Store Manager to grow the brand by delivering best-in-class service and building a sales-driven culture for adult beverages and more.

You will lead a team, drive sales against KPIs, assist in recruiting and training, oversee payroll, inventory, merchandising and shrink, and ensure compliant store operations while delivering a welcoming customer experience.