Assistant Store Manager — Lead People & Service

Carters Inc.; Sunbury (OH); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Paid time off

Referral bonuses

Job summary

Carter’s in Sunbury, Ohio is seeking an Assistant Store Manager to lead the team and deliver exceptional customer experiences. You will welcome customers, promote our baby essentials, and coach the staff to uphold high service standards across in-store and online channels.

The role requires 1 year of retail or related management experience, strong communication skills, and proficiency with common office tools.

Qualifications

• Minimum of 1 year of retail or related management experience.
• Strong verbal and written communication skills.
• Proficient computer skills with common office software.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and assist with product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to meet service standards and omnichannel expectations.
• Analyze the business and drive KPIs with the team to improve results.

Skills

Leadership

Customer engagement

Communication

Supervisory abilities

Retail management

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter’s in Sunbury, Ohio is seeking an Assistant Store Manager to lead the team and deliver exceptional customer experiences. You will welcome customers, promote our baby essentials, and coach the staff to uphold high service standards across in-store and online channels.

The role requires 1 year of retail or related management experience, strong communication skills, and proficiency with common office tools.