People-First Store Leader | Growth, Service & Team Success

Carter's Inc.; Sunbury (OH); On-site; USD 36,000 - 49,000; Full time

Benefits offered by this job

Health benefits

Employee discount

Paid time off

Education assistance

Parental leave

Adoption assistance

Charitable matching gifts

Career development

Job summary

Carter's Inc. in Sunbury, OH seeks an Assistant Store Manager to lead on the sales floor, elevate the customer experience, and support store operations.

You will manage scheduling, coaching, and daily workflows to ensure a genuine customer focus and strong KPI results. You’ll collaborate with the Store Manager to recruit and develop a high-performing team, handle merchandise presentation, and uphold brand standards.

Qualifications

• Minimum of 1 year of retail or related management experience.
• Strong leadership and supervisory abilities.
• Excellent verbal and written communication skills.
• Proficient computer and technology skills (Outlook, Excel, Web navigation).
• Lift 40 pounds as needed and stand for extended periods.
• Flexible availability including days, nights, weekends and holidays.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omnichannel experience while coaching others to success
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team
• Build customer loyalty through Company sponsored programs, including credit
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team
• Recognize exceptional performance and redirect employees when needed
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Leadership

Communication

Customer engagement

Computer skills

Retail management experience

Education

High school diploma or GED

Job description

Carter's Inc. in Sunbury, OH seeks an Assistant Store Manager to lead on the sales floor, elevate the customer experience, and support store operations.

You will manage scheduling, coaching, and daily workflows to ensure a genuine customer focus and strong KPI results. You’ll collaborate with the Store Manager to recruit and develop a high-performing team, handle merchandise presentation, and uphold brand standards.