Assistant Store Manager - Lead Guest Experience & Operations

UDF-MyScoop Branding; Mason (OH); On-site; USD 31,000 - 35,000; Full time

Job summary

UDF-MyScoop Branding in Mason, OH is seeking an Assistant Manager for a full-time role (37-40 hours/week) with a 1st–3rd shift. Pay range $14.75–$16.75 per hour. The role focuses on delivering The Hi Five Guest Experience and ensuring safe, compliant store operations during the shift.

Responsibilities include coaching staff, managing store admin, guest services, POS and gas sales, merchandising, and maintaining a clean, welcoming environment for guests.

Qualifications

• Ability to supervise and develop a team on a retail shift.
• Strong English communication and guest service skills.
• Legal compliance for alcohol and tobacco sales.

Responsibilities

• Lead and coach associates on shift to deliver The Hi Five Guest Experience.
• Oversee store operations, including POS, gas console, and cash handling.
• Monitor stock, merchandise presentation, and store cleanliness.

Skills

Team leadership

Guest service excellence

Cash handling & POS

Alcohol & tobacco compliance

Training & coaching

Tools

POS terminal

Gas console

Merchandise stocking

Job description

UDF-MyScoop Branding in Mason, OH is seeking an Assistant Manager for a full-time role (37-40 hours/week) with a 1st–3rd shift. Pay range $14.75–$16.75 per hour. The role focuses on delivering The Hi Five Guest Experience and ensuring safe, compliant store operations during the shift.

Responsibilities include coaching staff, managing store admin, guest services, POS and gas sales, merchandising, and maintaining a clean, welcoming environment for guests.