Assistant Store Manager: Lead, Delight & Grow

Carters Inc.; Bethesda (MD); Presencial; USD 32.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Mental health benefits

30% brand discount

Education program (Advance You)

Paid time off

Descripción de la vacante

Carter’s in Bethesda seeks an Assistant Store Manager to lead daily store operations and deliver exceptional customer service. You will guide a team, hire and train staff, and ensure merchandising standards align with brand goals.

You’ll analyze sales, coach behavior, manage schedules, and support inclusive, high-energy service on the sales floor. This role demands flexibility, teamwork, and a commitment to growth.

Formación

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.

Responsabilidades

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coaching others to success and modeling service standards and omnichannel experience.
• Analyze the business and drive KPIs with the team to improve results.
• Build customer loyalty through company-sponsored programs, including credit.
• Assist the Store Manager in recruiting, hiring, training, and developing the store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results with company tools.
• Partner with Store Manager on merchandising standards, promotions, markdowns, and product placement.
• Reduce loss through consistent customer service and operational controls.

Conocimientos

Leadership

Supervisory skills

Customer engagement

Outlook

Excel

Retail management

Hiring and training

Educación

High school diploma or GED

Herramientas

POS systems

Descripción del empleo

Carter’s in Bethesda seeks an Assistant Store Manager to lead daily store operations and deliver exceptional customer service. You will guide a team, hire and train staff, and ensure merchandising standards align with brand goals.

You’ll analyze sales, coach behavior, manage schedules, and support inclusive, high-energy service on the sales floor. This role demands flexibility, teamwork, and a commitment to growth.