Assistant Store Manager - Lead Team, Delight Customers

Carter's Inc.; Pismo Beach (CA); On-site; USD 30,000 - 39,000; Full time

Job summary

Carter’s in California is seeking an Assistant Store Manager to be the first face of the brand for growing families. You’ll welcome customers with a warm greeting, promote our baby essentials and brand features, and coach others to deliver outstanding service on the sales floor.

This role requires leadership to foster a welcoming, inclusive environment, execute workforce management, analyze KPIs with the team, assist in recruiting, training and developing the store team, and help plan

Qualifications

• Minimum of 1 year of retail or related management experience.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through Company sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Leadership

Customer engagement

Communication

Supervisory experience

Computer skills

Education

High school diploma or GED

Tools

Outlook

Excel

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Job description

Carter’s in California is seeking an Assistant Store Manager to be the first face of the brand for growing families. You’ll welcome customers with a warm greeting, promote our baby essentials and brand features, and coach others to deliver outstanding service on the sales floor.

This role requires leadership to foster a welcoming, inclusive environment, execute workforce management, analyze KPIs with the team, assist in recruiting, training and developing the store team, and help plan