Store Leader: Growth, Service & Team Empowerment

Carter's Inc.; Gambrills (MD); On-site; USD 29,000 - 37,000; Full time

Job summary

Carter’s Inc. is seeking an Assistant Store Manager in Maryland to be the first face of the brand for growing families. You’ll greet customers, guide them to baby essentials, and help prepare for back-to-school moments while building a welcoming, inclusive team culture.

The role emphasizes coaching staff, analyzing sales and KPIs with the store team, executing merchandising standards, and ensuring a safe, high-service environment on the sales floor.

Qualifications

• Minimum of 1 year of retail or related management experience.
• High school diploma or GED.
• Strong communication and leadership skills.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omnichannel experience while coaching others to success
• Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Retail management

Leadership

Communication

Computer skills

Education

High school diploma or GED

Tools

Outlook

Excel

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Job description

Carter’s Inc. is seeking an Assistant Store Manager in Maryland to be the first face of the brand for growing families. You’ll greet customers, guide them to baby essentials, and help prepare for back-to-school moments while building a welcoming, inclusive team culture.

The role emphasizes coaching staff, analyzing sales and KPIs with the store team, executing merchandising standards, and ensuring a safe, high-service environment on the sales floor.