Assistant Store Manager - Lead Customer Service & Ops

4350 - HOMER - JOHNNY'S MARKETS; Homer Township (MI); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

401K with company match

Paid time off & holidays

Employee assistance program

Job summary

Johnny's Markets in Michigan seeks an Assistant Store Manager to lead daily store operations and customer service across shifts. You will support the Store Manager, supervise staff, and ensure the store stays clean, stocked, and welcoming for customers from morning to night.

You will manage HR tasks like training and scheduling, drive sales while keeping expenses in check, and coordinate with vendors. This role demands strong communication, organization, and adaptability in a fast-paced

Qualifications

• Strong communication with employees, customers, supervisors, and vendors.
• Attention to detail, adaptability, and multitasking daily.
• Valid driver’s license and access to a personal vehicle.
• College degree or two years related experience or training.
• Basic computer skills including Word, Excel, and email.

Responsibilities

• Set the bar for customer service with friendly, efficient service.
• Provide guidance to keep the team and store looking their best.
• Handle HR duties including training, scheduling, and supervising the team.
• Maximize store sales while controlling operating expenses.
• Partner with suppliers and vendors professionally.
• Address complaints promptly to keep customers happy.
• Oversee store bookwork and share documents with home office.

Skills

Strong communication

Attention to detail

Multi-tasking

Willingness to work any area

Operate a computerized register

Basic computer skills (Word, Excel, e‑

Valid driver's license

Education

College degree or 2 years related experience

Tools

Microsoft Word

Excel

Email

Job description

Johnny's Markets in Michigan seeks an Assistant Store Manager to lead daily store operations and customer service across shifts. You will support the Store Manager, supervise staff, and ensure the store stays clean, stocked, and welcoming for customers from morning to night.

You will manage HR tasks like training and scheduling, drive sales while keeping expenses in check, and coordinate with vendors. This role demands strong communication, organization, and adaptability in a fast-paced