Assistant Store Manager — Growth, Service & Merchandising

Carter's Inc.; Houston (TX); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Employee discount 30%

Education programs (Advance You)

Job summary

Carter's Inc. is seeking a store leader to execute workforce management and ensure a genuine customer focus on the sales floor, greet customers warmly, and showcase our product styles and benefits.

You will foster a positive, safe, and inclusive environment, coach others to success, analyze the business, and drive KPIs with the team while assisting with recruiting, hiring, and development of the store staff.

Qualifications

• Experience in retail or related management is required.
• Ability to lift 40 pounds as needed and stand for extended periods.
• Availability including days, nights, weekends and holidays with at least two closing shifts per week.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to success and uphold service standards across omnichannel experiences.
• Analyze the business and drive KPIs with the team, communicating actions and results.
• Assist the Store Manager in building and retaining a successful team through recruiting, hiring, training, and development.
• Plan, track, and report tasks and financial results using company tools.
• Support merchandising, promotions, and product placement with the Store Manager.
• Reduce loss through consistent customer service and operational controls.

Skills

Customer engagement

Leadership

Communication skills

Computer skills

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter's Inc. is seeking a store leader to execute workforce management and ensure a genuine customer focus on the sales floor, greet customers warmly, and showcase our product styles and benefits.

You will foster a positive, safe, and inclusive environment, coach others to success, analyze the business, and drive KPIs with the team while assisting with recruiting, hiring, and development of the store staff.