Assistant Store Manager - Customer Experience

Dsw-Shoe-Warehouse,-Inc.; North Attleborough (MA); On-site; USD 25,000 - 40,000; Full time

Job summary

DSW Shoe Warehouse, Inc. in North Attleboro, Massachusetts, is seeking a Store Operations professional to support customer service, merchandising, omni activities and all inventory-related actions to drive sales.

You will partner with store leadership to execute open/close procedures, monitor policy compliance, and coach associates to meet KPI and deliver a positive, consistent shopping experience. This role requires flexibility, strong communication, and the ability to manage inventory

Qualifications

• Excellent customer service with professionalism and enthusiasm.
• Strong verbal and written communication.
• Minimum 2 years of management experience.
• High school diploma required; some college preferred.

Responsibilities

• Elevate in-store experience and coach associates to meet KPI.
• Ensure positive customer experience and complete open/close tasks.
• Review action plans to complete tasks daily.
• Support inventory-related activities and omni-channel processes.

Skills

Customer service

Communication skills

Team leadership

Flexible schedule

Education

High school diploma or equivalent

Some college preferred

Job description

DSW Shoe Warehouse, Inc. in North Attleboro, Massachusetts, is seeking a Store Operations professional to support customer service, merchandising, omni activities and all inventory-related actions to drive sales.

You will partner with store leadership to execute open/close procedures, monitor policy compliance, and coach associates to meet KPI and deliver a positive, consistent shopping experience. This role requires flexibility, strong communication, and the ability to manage inventory