Assistant Store Manager - Central Square

Caffé Nero; Cambridge (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary!

Fun work environment!

Paid time off and training!

Free coffee and food on shift

Staff discount

Job summary

A popular coffee chain is seeking a Full-time Shift Leader to support the Store Manager and enhance the customer experience. The ideal candidate will have prior experience in a leadership role, a passion for excellent service, and a talent for team development. They will manage store operations in the manager's absence and help create a fun work environment while achieving business goals. The position offers competitive salary and benefits, making it a rewarding venture in a thriving atmosphere.

Qualifications

• Prior Shift Leader or Assistant Manager experience required.
• Ability to create an exceptional Customer Service environment.
• Demonstrated proficiency in various software systems.
• Motivating and inspiring your team to perform at their best
• Demonstrated proficiency in various computer software systems; scheduling, ordering, inventory, etc.
• Run the store in the absence of the Store Manager
• Performs any additional store tasks, as needed
• Has fun!
• Ability to move or lift up to 70 pounds
• Standing on your feet for the majority of the shift
• Job Type: Full-time

Responsibilities

• Support the Store Manager in business achievements.
• Build and retain a great team.
• Manage the store in the absence of the Store Manager.
• Provide 1st class standards
• Manage the business
• The critical role we play is by delivering a World Class Brand through:
• Being a Custodian of the Caffè Nero Culture
• Being a Brand Ambassador
• Being a Business Manager

Skills

Customer Service

Team Development

Financial Target Achievement

Motivation and Inspiration

POS systems

Scheduling

Tools

Scheduling Software

Inventory Management Software

Job description

One of the most important things that makes Caffè Nero unique is its people. Our people are kind and share a passion for making the finest coffee and have fun doing it. Working for a company that has won accolades for its coffee and design – you will receive fantastic training both in and out of your store, learning to perfect your coffee making skills and to deliver a top rate experience to our customers.

About Us

• Competitive salary!
• Fun work environment!
• Great operating hours that support a work life balance (no late nights)!
• Paid time off and training!
• Open opportunities to develop!
• Three Holidays: Thanksgiving, Christmas, Your Birthday!
• Rich benefits!
• Free coffee and food on shift!
• Staff discount program!

Role Summary: To support the Store Manager in the achievement of the four (4) most important things of Caffè Nero's business.

Build and retain a great team

Offer friendly service and excellent speed of service and queue management

Provide 1st class standards

Manage the business

The critical role we play is by delivering a World Class Brand through:

• Being a Custodian of the Caffè Nero Culture
• Being a Brand Ambassador
• Being a Business Manager

What You Bring

Prior Shift Leader or Assistant Manager experience

• Creating an exceptional Customer Service environment
• Recruitment and team development, creating an environment of community and collective success
• Achievement of planned business and financial targets
• Motivating and inspiring your team to perform at their best
• Demonstrated proficiency in various computer software systems; scheduling, ordering, inventory, etc.
• Run the store in the absence of the Store Manager
• Performs any additional store tasks, as needed
• Has fun!
• Ability to move or lift up to 70 pounds
• Standing on your feet for the majority of the shift
• Job Type: Full-time

Details

Location: Central Square, Boston MA

Salary: Based on experience

Closes: December 31st, 2026

Reference: asm-central-square

Apply

Name

Email Address

Contact Number

Where did you hear about this vacancy?

I am at least 16 years old

I have the right to work in this country