Assistant Store Manager - Coffee + Kitchen, Newbury St

Caffé Nero

Boston (MA)

On-site

USD 42,000 - 54,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Paid time off

Free coffee and food on shift

Staff discount program

Rich benefits

Free coffee and food on shift

Staff discount program

Job summary

A renowned coffee company in Boston is seeking a Shift Leader to support the Store Manager. You will build and nurture a strong team while ensuring excellent customer service. Ideal candidates should have prior experience in a leadership role, with a knack for motivating others and achieving business targets. Enjoy a supportive work environment with competitive pay, flexible hours, and rich benefits, including paid time off and free coffee during shifts.

Qualifications

Prior Shift Leader or Assistant Manager experience required.
Ability to create a great customer service environment.
Demonstrated proficiency in scheduling and inventory management.
Achievement of planned business and financial targets.
Motivating and inspiring your team to perform at their best.
Demonstrated proficiency in various computer software systems; scheduling, ordering, inventory, etc.
Run the store in the absence of the Store Manager.

Responsibilities

Support the Store Manager to achieve business goals.
Build and retain a great team and ensure excellent service.
Manage store operations in the absence of the Store Manager.
Manage the business.

Skills

Customer Service

Team Development

Motivational Skills

Computer Proficiency

Financial targets

Store operations

Tech proficiency

Tools

Scheduling software

Ordering systems

Inventory management

Job description

One of the most important things that makes Caffè Nero unique is its people. Our people are kind and share a passion for making the finest coffee and have fun doing it. Working for a company that has won accolades for its coffee and design – you will receive fantastic training both in and out of your store, learning to perfect your coffee making skills and to deliver a top rate experience to our customers.

About Us

Competitive salary!
Fun work environment!
Great operating hours that support a work life balance (no late nights)!
Paid time off and training!
Open opportunities to develop!
Three Holidays: Thanksgiving, Christmas, Your Birthday!
Rich benefits!
Free coffee and food on shift!
Staff discount program!
Role Summary: To support the Store Manager in the achievement of the four (4) most important things of Caffè Nero's business.

Build and retain a great team

Offer friendly service and excellent speed of service and queue management

Provide 1st class standards

Manage the business

The critical role we play is by delivering a World Class Brand through:

Being a Custodian of the Caffè Nero Culture
Being a Brand Ambassador
Being a Business Manager

What You Bring

Prior Shift Leader or Assistant Manager experience

Creating an exceptional Customer Service environment
Recruitment and team development, creating an environment of community and collective success
Achievement of planned business and financial targets
Motivating and inspiring your team to perform at their best
Demonstrated proficiency in various computer software systems; scheduling, ordering, inventory, etc.
Run the store in the absence of the Store Manager
Performs any additional store tasks, as needed
Has fun!
Ability to move or lift up to 70 pounds
Standing on your feet for the majority of the shift
Job Type: Full-time