Assistant Store Manager - Seaport Square

Caffé Nero; Boston (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Free coffee and food

Staff discount program

Career development

Holidays off

Rich benefits

Free coffee & food on shift

Staff discount

Job summary

A popular coffee company in Boston is seeking a full-time Shift Leader to support the Store Manager in delivering exceptional customer service and managing business operations. The ideal candidate should have prior leadership experience and be able to inspire and motivate the team. Competitive salary, a fun work environment, and opportunities for professional development are offered. Applicants must be at least 16 years old and able to lift up to 70 pounds.

Qualifications

• Prior Shift Leader or Assistant Manager experience required.
• Ability to lift up to 70 pounds.
• Must be energetic and enjoy having fun.
• Demonstrated achievement of planned business and financial targets
• Motivation and inspiration of a team to perform at their best
• Proficiency with computer software systems for scheduling, ordering, inventory
• Ability to run the store in the absence of the Store Manager
• Physical ability to lift up to 70 pounds

Responsibilities

• Support the Store Manager in achieving business goals.
• Deliver excellent customer service and manage queues.
• Recruit and develop the team, creating a strong community.
• Manage the business
• Deliver a World Class Brand by being a Custodian of the Caffè Nero Culture
• Being a Brand Ambassador
• Being a Business Manager

Skills

Customer Service

Team Development

Motivational Skills

Computer Proficiency

Financial targets

Scheduling software

Inventory management

Store operations

Tools

Scheduling software

Inventory systems

Ordering software

Job description

About Us

One of the most important things that makes Caffè Nero unique is its people. Our people are kind and share a passion for making the finest coffee and have fun doing it. Working for a company that has won accolades for its coffee and design – you will receive fantastic training both in and out of your store, learning to perfect your coffee making skills and to deliver a top rate experience to our customers.

• Competitive salary!
• Fun work environment!
• Great operating hours that support a work life balance (no late nights)!
• Paid time off and training!
• Open opportunities to develop!
• Three Holidays: Thanksgiving, Christmas, Your Birthday!
• Rich benefits!
• Free coffee and food on shift!
• Staff discount program!
• Role Summary: To support the Store Manager in the achievement of the four (4) most important things of Caffè Nero's business.

Build and retain a great team

Offer friendly service and excellent speed of service and queue management

Provide 1st class standards

Manage the business

The critical role we play is by delivering a World Class Brand through:

Being a Custodian of the Caffè Nero Culture

Being a Brand Ambassador

Being a Business Manager

What You Bring

• Prior Shift Leader or Assistant Manager experience
• Creating an exceptional Customer Service environment
• Recruitment and team development, creating an environment of community and collective success
• Achievement of planned business and financial targets
• Motivating and inspiring your team to perform at their best
• Demonstrated proficiency in various computer software systems; scheduling, ordering, inventory, etc.
• Run the store in the absence of the Store Manager
• Performs any additional store tasks, as needed
• Has fun!
• Ability to move or lift up to 70 pounds
• Standing on your feet for the majority of the shift
• Job Type: Full-time

Details

Location:

Salary: Based on experience

Closes:

Closes: December 31st, 2026

Reference:

Reference: asm-seaport-square

Apply

Name

Email Address

Contact Number

Where did you hear about this vacancy?

I am at least 16 years old

I have the right to work in this country

55 Northern Avenue
Boston
Massachusetts
MA 02210