Assistant Store Manager - Andover

Caffé Nero; Andover (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Free coffee and food on shift

Staff discount program

Development opportunities

Holidays: Thanksgiving, Christmas,Your

Rich benefits

Free coffee and food on shift

Staff discount program

Job summary

A popular coffee chain in Andover, Massachusetts is seeking a Full-time Shift Leader to support the Store Manager and ensure an excellent customer experience. Responsibilities include team development, managing store operations, and maintaining high service standards. Candidates should have prior leadership experience, strong motivation skills, and proficiency in scheduling and inventory systems. The work environment offers competitive salary, fun ambiance, and multiple benefits including paid time off and free coffee during shifts.

Qualifications

• Prior Shift Leader or Assistant Manager experience.
• Ability to motivate and inspire your team.
• Demonstrated proficiency with scheduling and inventory software.
• Achievement of planned business and financial targets.
• Motivating and inspiring your team to perform at their best.
• Demonstrated proficiency in various computer software systems; scheduling, ordering, inventory, etc.
• Run the store in the absence of the Store Manager.
• Performs any additional store tasks, as needed.
• Has fun!
• Ability to move or lift up to 70 pounds.
• Standing on your feet for the majority of the shift.

Responsibilities

• Support the Store Manager in business operations.
• Provide excellent customer service.
• Manage the store in the absence of the Store Manager.
• Manage the business
• Custodian of the Caffè Nero Culture

Skills

Customer Service Excellence

Team Development

Business Management

Computer Software Proficiency

Motivation Skills

Staff Recruitment

Retail Ops

Physical Stamina

Tools

POS Systems

Inventory Software

Scheduling Software

Job description

One of the most important things that makes Caffè Nero unique is its people. Our people are kind and share a passion for making the finest coffee and have fun doing it. Working for a company that has won accolades for its coffee and design – you will receive fantastic training both in and out of your store, learning to perfect your coffee making skills and to deliver a top rate experience to our customers.

About Us

• Competitive salary!
• Fun work environment!
• Great operating hours that support a work life balance (no late nights)!
• Paid time off and training!
• Open opportunities to develop!
• Three Holidays: Thanksgiving, Christmas, Your Birthday!
• Rich benefits!
• Free coffee and food on shift!
• Staff discount program!
• Role Summary: To support the Store Manager in the achievement of the four (4) most important things of Caffè Nero's business.

• Build and retain a great team
• Offer friendly service and excellent speed of service and queue management
• Provide 1st class standards
• Manage the business
• The critical role we play is by delivering a World Class Brand through:
• Being a Custodian of the Caffè Nero Culture
• Being a Brand Ambassador
• Being a Business Manager

What You Bring

• Prior Shift Leader or Assistant Manager experience
• Creating an exceptional Customer Service environment
• Recruitment and team development, creating an environment of community and collective success
• Achievement of planned business and financial targets
• Motivating and inspiring your team to perform at their best
• Demonstrated proficiency in various computer software systems; scheduling, ordering, inventory, etc.
• Run the store in the absence of the Store Manager
• Performs any additional store tasks, as needed
• Has fun!
• Ability to move or lift up to 70 pounds
• Standing on your feet for the majority of the shift
• Job Type: Full-time

Details

Location: Andover, MA

Salary: Based on experience

Closes: December 31st, 2026

Reference: asm-andover

Location

77 Main Street
Andover
Massachusetts
MA 01810