Store Leader & Coach — Elevate Customer Experience

KnitWell Group; Peoria (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Peoria, AZ is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. As a store leader, you will nurture relationships with customers and teammates.

You will drive operations, coaching, and use omnichannel tools to deliver exceptional experiences, while partnering with the Store Manager to plan for growth and success. Join a collaborative team and lead with hospitality, technology, and business acumen to elevate performance and

Qualifications

• 1+ year retail management experience
• Hospitality mindset when connecting with customers and associates
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to implement action plans to drive results
• Takes initiative in making thoughtful decisions

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences
• Act as a leader on the sales floor and model brand behaviors
• Inspire, educate, and coach associates to create genuine customer connections
• Create an inclusive store environment for associates
• Use tools and reporting to drive operational excellence and financial discipline
• Support the Store Manager in recruiting, hiring, and developing talent
• Build productive relationships by listening and sharing ideas

Skills

Retail management

Hospitality mindset

POS proficiency

Business acumen

Decision making

Tools

POS system

Job description

LOFT in Peoria, AZ is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. As a store leader, you will nurture relationships with customers and teammates.

You will drive operations, coaching, and use omnichannel tools to deliver exceptional experiences, while partnering with the Store Manager to plan for growth and success. Join a collaborative team and lead with hospitality, technology, and business acumen to elevate performance and