Assistant Store Leader: Drive Sales & Service

Rack Room Shoes; South Carolina; Sur place; USD 22 000 - 32 000; Plein temps

Résumé du poste

Rack Room Shoes is seeking an Assistant Manager to support the Store Manager in day-to-day operations, ensuring compliance with company policies and delivering outstanding customer service.

You will lead, train and guide staff, maintain visual standards, and help meet sales and operational goals. This role requires strong leadership, communication and merchandising skills, with a focus on safety and customer satisfaction.

Qualifications

• An approved background check.
• Effective verbal and written communication skills.
• Managerial and organizational skills.
• Strong interpersonal skills for customer and employee interactions.
• Strong visual merchandising skills.
• Working knowledge of footwear, accessories and shoe care.
• Basic mathematical skills.
• Knowledge of Corporate and Store Operations policies and procedures.
• A complete understanding of the standards of Store Presentation and strong visual merchandising skills.

Responsabilités

• Primary responsibility is the safety and welfare of employees and customers.
• Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members.
• All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures
• Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory
• Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage
• Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time and Attendance
• Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of operational standards
• Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
• Work towards a complete understanding of managing all day to day operations.

Connaissances

Background check

Communication

Management

Organizational skills

Interpersonal skills

Visual merchandising

Footwear knowledge

Basic math

Policies & procedures

Description du poste

Rack Room Shoes is seeking an Assistant Manager to support the Store Manager in day-to-day operations, ensuring compliance with company policies and delivering outstanding customer service.

You will lead, train and guide staff, maintain visual standards, and help meet sales and operational goals. This role requires strong leadership, communication and merchandising skills, with a focus on safety and customer satisfaction.