Assistant Site Manager — Lead Operations & Develop Talent

Priority Dispatch Corp.; Cicero (IL); On-site; USD 26,000 - 33,000; Full time

Job summary

El Car Wash is seeking an Assistant Site Manager in Cicero, IL to act as the right hand to the Site Manager, running daily operations, developing the team, and delivering top-tier customer experiences. You’ll lead shifts, drive staffing decisions, and ensure targets are met.

Responsibilities include coaching staff, managing labor and throughput, and maintaining equipment readiness while upholding safety and service standards. This role demands evenings, weekends, and holiday availability.

Qualifications

• Reliable attendance — you model the standard for the entire team.
• Proven supervisory or shift management experience.
• Strong real-time coach — you develop people, not just direct them.
• Demonstrated ability to handle team conflict constructively — you address it.
• Operationally sharp — you manage labor, scheduling, and throughput.
• Customer-first mindset even under pressure.
• Comfortable reading daily metrics and taking action on them.
• Flexible availability including evenings, weekends, and holidays.
• Background in car wash, QSR, retail, or hospitality is a plus.
• High school diploma or equivalent; Associate's or higher in Business is a plus.

Responsibilities

• Run the day-to-day - Support daily operations, staffing, and site performance to keep everything running strong — every shift, every day.
• Build a winning team - Support recruiting, onboarding, and scheduling to create a reliable, high‑performing team.
• Coach and develop talent - Provide real‑time feedback, build skills, and grow future leaders within EL.
• Handle conflict head‑on - Address team conflict and culture issues directly and promptly.
• Set the service standard - Deliver fast, friendly, and flawless experiences — every customer, every time.
• Drive performance through the numbers - Track daily metrics — sales, labor, inventory, and equipment — and take action to improve results.
• Hold the site independently - When the Site Manager is out, you run it — confidently, calmly, and without unnecessary escalation.
• Keep the wash at peak performance - Ensure equipment is operational, maintained, and ready to deliver consistent results every day.

Skills

Reliable attendance

Supervisory or shift management

Real-time coaching

Team conflict resolution

Operational leadership

Customer-focused mindset

Metrics literacy

Flexible schedule

Industry background (car wash/QSR/ret/

Education

High school diploma or equivalent; Associate's or higher in Business is a plus

Job description

El Car Wash is seeking an Assistant Site Manager in Cicero, IL to act as the right hand to the Site Manager, running daily operations, developing the team, and delivering top-tier customer experiences. You’ll lead shifts, drive staffing decisions, and ensure targets are met.

Responsibilities include coaching staff, managing labor and throughput, and maintaining equipment readiness while upholding safety and service standards. This role demands evenings, weekends, and holiday availability.