Assistant Restaurant Leader — Fast-Paced Ops + Weekly Pay

Raising Cane's; Normal (IL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Weekly Pay

Competitive pay + monthly bonus

Paid Time Off & Sick time

8 paid Holidays a year

Casual Work Attire

Tuition Reimbursement

Crewmember Assistance Program

Pet Insurance

Job summary

Raising Cane’s in the United States is seeking an Assistant Restaurant Leader to support the Restaurant Leader in daily operations, uphold Cane’s standards and culture, and lead a team of hourly crewmembers in a fast-paced setting.

You will manage onboarding, payroll, scheduling, performance coaching, and shift leadership while ensuring exceptional customer service and adherence to all safety and quality policies. This role includes cash handling and occasional travel for training.

Qualifications

• Detail-oriented, organized and able to manage multiple priorities.
• Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills.
• Able to work effectively and efficiently both independently and collaboratively.
• Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems.
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly.
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training.
• 3+ years of restaurant or retail management experience.
• New restaurant opening experience preferred.
• Must be 18 years of age or older.
• High school diploma or equivalent required, some college preferred.
• Possess a valid driver’s license

Responsibilities

• Hires and terminates all hourly, non-management crewmembers.
• Owns the onboarding, status change and payroll process for all hourly crewmembers.
• Creates crewmember work and training schedules.
• Manages the performance of all hourly crewmembers (e.g. development, coaching, redirective communication and documentation, and other performance management tasks).
• Acts as manager on duty and opens and closes the restaurant.
• Manages cash handling and ensures accountability.
• Enforces Raising Cane’s policies and standards.
• Executes shift management meeting Raising Cane’s operations and safety standards.
• Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed.
• Provides exemplary customer service.
• Utilizes reward and recognition program for the crewmembers in the restaurant.
• Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.).
• Ensures cleanliness of the restaurant and ensures the facility is in good working order.
• Completes other duties as assigned

Skills

Detail-oriented

Strong communication

Leadership

Customer service

Analytical thinking

Education

High School Diploma

Some College preferred

Tools

Microsoft Office

Job description

Raising Cane’s in the United States is seeking an Assistant Restaurant Leader to support the Restaurant Leader in daily operations, uphold Cane’s standards and culture, and lead a team of hourly crewmembers in a fast-paced setting.

You will manage onboarding, payroll, scheduling, performance coaching, and shift leadership while ensuring exceptional customer service and adherence to all safety and quality policies. This role includes cash handling and occasional travel for training.