Assistant Restaurant Leader: Fast-Paced Ops & Weekly Pay

Raising Cane's; Memphis (TN); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Life and Disability insurance

401(k) with employer match

Tuition Reimbursement

Paid Time Off

Weekly pay

Job summary

Raising Cane’s Chicken Fingers in Memphis, TN is seeking an Assistant Restaurant Leader to support the Restaurant Leader in daily operations and uphold Cane’s standards and culture across all areas of restaurant operations.

The role involves working in a fast-paced kitchen, interacting with customers, and extended physical activity. It requires leadership of hourly crewmembers, onboarding, scheduling, performance management, and ensuring cash handling accountability.

Qualifications

• Detail-oriented, organized and able to manage multiple priorities that may be constantly changing.
• Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills.
• Able to work effectively and efficiently both independently and collaboratively.
• Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems.
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly.
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training.
• 3+ years of restaurant or retail management experience.
• New restaurant opening experience preferred.
• Must be 18 years of age or older
• High school diploma or equivalent required, some college preferred
• Possess a valid driver’s license

Responsibilities

• Hires and terminates all hourly, non-management crewmembers.
• Owns the onboarding, status change and payroll process for all hourly crewmembers.
• Creates crewmember work and training schedules.
• Manages the performance of all hourly crewmembers (e.g. development, coaching, redirective communication and documentation, and other performance management tasks).
• Acts as manager on duty and opens and closes the restaurant.
• Manages cash handling and ensures accountability.
• Enforces Raising Cane’s policies and standards.
• Executes shift management meeting Raising Cane’s operations and safety standards.
• Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed.
• Provides exemplary customer service.
• Utilizes reward and recognition program for the crewmembers in the restaurant.
• Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.).
• Ensures cleanliness of the restaurant and ensures the facility is in good working order.
• Completes other duties as assigned

Skills

Restaurant management

Payroll processing

Coaching

Customer service

Shift management

Microsoft Office

Communication skills

Problem solving

Team leadership

Education

High school diploma or equivalent

Some college preferred

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Raising Cane’s Chicken Fingers in Memphis, TN is seeking an Assistant Restaurant Leader to support the Restaurant Leader in daily operations and uphold Cane’s standards and culture across all areas of restaurant operations.

The role involves working in a fast-paced kitchen, interacting with customers, and extended physical activity. It requires leadership of hourly crewmembers, onboarding, scheduling, performance management, and ensuring cash handling accountability.