Assistant Registrar & Office Operations Lead

Commonwealth of VA Careers; Norfolk (VA); On-site; USD 60,000 - 70,000; Full time

Job summary

Norfolk State University seeks an Assistant Registrar to lead a small team and oversee essential registrar operations on site in Norfolk, VA. The role focuses on supervising staff, managing workflows, and ensuring accurate graduation records.

You will administer the CourseDog system, compile the Graduation Program, and support daily office operations, partnering with the Registrar on special projects to improve enrollment processes.

Qualifications

• Bachelor's degree or equivalent experience in Higher Education.
• Minimum 3-5 years of experience in Registrar's Office or Enrollment Management.
• 1 year of supervisory experience.

Responsibilities

• Team Leadership & Support: Supervise two direct reports in the Registrar's Office and provide hands-on assistance during high-volume periods or staff absences.
• System Administration: Serve as the primary point of contact for the CourseDog platform, manage user access, implement updates, and troubleshoot issues.
• Graduation Management: Compile, verify, and submit the official Graduation Program, ensuring adherence to deadlines.
• Operational Oversight: Direct all office operations and decision-making when the Registrar is out of the office.
• Strategic Assistance: Collaborate with the Registrar on special projects and contribute to process improvements.

Skills

Supervisory experience

Education

Bachelor's degree or equivalent experience in Higher Education

Job description

Norfolk State University seeks an Assistant Registrar to lead a small team and oversee essential registrar operations on site in Norfolk, VA. The role focuses on supervising staff, managing workflows, and ensuring accurate graduation records.

You will administer the CourseDog system, compile the Graduation Program, and support daily office operations, partnering with the Registrar on special projects to improve enrollment processes.