Assistant Registrar, Academic Records & Services

North Carolina State University; North Carolina; On-site; USD 65,000 - 69,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Flexible Spending Account

Retirement Programs

Disability Plans

Life Insurance

Accident Plan

Paid Time Off and Other Leave Programs

12 Holidays Each Year

Tuition and Academic Assistance

Childcare benefits

Wellness & Recreation Membership

Wellness Programs

Job summary

North Carolina State University seeks an Assistant Registrar for Academic Records and Services in Raleigh, NC. The role leads staff and processes for academic records, graduation clearance, diploma administration, and enrollment services, coordinating with colleges, advisors, and partner institutions.

The position requires a Bachelor’s degree with strong judgment, customer service, and policy interpretation skills.

Qualifications

• Bachelor’s degree or equivalent combination of training and experience.
• Strong judgment, problem-solving, and decision-making skills.
• Excellent interpersonal, customer service, and conflict-resolution skills.
• Ability to interpret and apply complex policies, regulations, and procedures.

Responsibilities

• Provide leadership for staff, operations, systems, and processes maintaining academic records and enrollment services.
• Oversee Non-Degree Studies admissions, undergraduate readmission, and special enrollment programs.
• Supervise and develop staff, set priorities, establish service standards, and monitor performance.
• Collaborate with colleges, departments, and campus partners to coordinate records and enrollment processes.
• Manage system data integrity and implement process improvements.

Skills

Strong judgment

Interpersonal skills

Customer service

Policy interpretation

Staff leadership

Data-driven decisions

Google Workspace

Analytical thinking

Education

Bachelor's degree

Tools

PeopleSoft

Job description

North Carolina State University seeks an Assistant Registrar for Academic Records and Services in Raleigh, NC. The role leads staff and processes for academic records, graduation clearance, diploma administration, and enrollment services, coordinating with colleges, advisors, and partner institutions.

The position requires a Bachelor’s degree with strong judgment, customer service, and policy interpretation skills.