NSU00233 - Assistant Registrar

Commonwealth of VA Careers; Norfolk (VA); On-site; USD 60,000 - 70,000; Full time

Job summary

Norfolk State University seeks an Assistant Registrar to lead a small team and oversee essential registrar operations on site in Norfolk, VA. The role focuses on supervising staff, managing workflows, and ensuring accurate graduation records.

You will administer the CourseDog system, compile the Graduation Program, and support daily office operations, partnering with the Registrar on special projects to improve enrollment processes.

Qualifications

• Bachelor's degree or equivalent experience in Higher Education.
• Minimum 3-5 years of experience in Registrar's Office or Enrollment Management.
• 1 year of supervisory experience.

Responsibilities

• Team Leadership & Support: Supervise two direct reports in the Registrar's Office and provide hands-on assistance during high-volume periods or staff absences.
• System Administration: Serve as the primary point of contact for the CourseDog platform, manage user access, implement updates, and troubleshoot issues.
• Graduation Management: Compile, verify, and submit the official Graduation Program, ensuring adherence to deadlines.
• Operational Oversight: Direct all office operations and decision-making when the Registrar is out of the office.
• Strategic Assistance: Collaborate with the Registrar on special projects and contribute to process improvements.

Skills

Supervisory experience

Education

Bachelor's degree or equivalent experience in Higher Education

Job description

Title: NSU00233 - Assistant Registrar

Hiring Range: $60,000 - $70,000

Pay Band: 3

Agency: Norfolk State University

Location: Norfolk State University

Agency Website: www.nsu.edu

Recruitment Type: General Public - G

Job Duties

• Team Leadership & Support: Supervise two direct reports in the Registrar's Office. Maintain a thorough understanding of their roles to provide hands-on assistance during high-volume periods or coverage during staff absences.
• System Administration: Serve as the primary point of contact for the CourseDog platform. Manage user access, implement updates, and troubleshoot system issues.
• Graduation Management: Compile, verify, and submit the official Graduation Program, ensuring strict adherence to institutional deadlines.
• Operational Oversight: Manage a variety of core office systems and processes. Direct all office operations and decision-making when the Registrar is out of the office.
• Strategic Assistance: Collaborate with the Registrar on special projects and contribute to the continuous improvement of general office operations.

Minimum Qualifications

• Bachelors Degree or equivalent experience of 3-5 years in Higher Education, preferably in Registrar's Office or Enrollment Management.
• 1 year of supervisory experience

Additional Considerations

n/a

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

• Name: Norfolk State University
• Phone: [phone]
• Email: E-MAILED APPLICATION MATERIAL IS NOT ACCEPTED
• In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
• Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.