Assistant Operating Director - In-Office Leader

Cornerstone Caregiving; Maple Grove (MN); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

12 days of PTO annually

Phone stipend

Job summary

Cornerstone Caregiving in Maple Grove seeks an Assistant Operating Director (AOD), a key leadership role and the second-in-command to the Operating Director. This position leads in-office operations, scheduling oversight, staff support, and client care quality.

If you thrive in a fast-paced environment and love developing people, you will guide onboarding, coaching, and performance reviews, while ensuring adherence to Cornerstone standards and state requirements.

Qualifications

• 2+ years of experience in management, leadership operations, or human resources.
• Experience hiring, recruiting, training, scheduling, and supervising staff.
• Leadership experience within the healthcare or home care industry.
• Ability to work autonomously in a fast-paced environment.
• Comfort managing multiple priorities and shifting needs throughout the day.

Responsibilities

• Serve as the OD’s primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.
• Lead, coach, and support in-office staff; reinforce Cornerstone’s standards, values, and culture.
• Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
• Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
• Share on-call rotation with office leadership.
• Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
• Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
• Assist with recruiting, onboarding steps, and staff oversight to support office growth.
• Oversee scheduling operations to ensure timely coverage and an excellent client experience.

Skills

Leadership

Staff development

Operations management

Communication

Autonomy

Time management

Education

Bachelor’s Degree preferred

High school diploma or equivalent required

Tools

Google Workspace

Job description

Cornerstone Caregiving in Maple Grove seeks an Assistant Operating Director (AOD), a key leadership role and the second-in-command to the Operating Director. This position leads in-office operations, scheduling oversight, staff support, and client care quality.

If you thrive in a fast-paced environment and love developing people, you will guide onboarding, coaching, and performance reviews, while ensuring adherence to Cornerstone standards and state requirements.