Assistant Operating Director - In-Office Leader & Growth

Cornerstone Caregiving; Longmont (CO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

12 days PTO

Phone stipend

Job summary

Cornerstone Caregiving seeks an Assistant Operating Director (AOD) to lead in-office operations, scheduling oversight, staff support, and client care quality across its growing network. You will be the Operating Director’s second-in-command, driving daily operations, onboarding new managers, and maintaining Cornerstone’s high standards and culture.

You will oversee payroll notes, shift verification, and documentation while collaborating with Home Base.

Qualifications

• Bachelor’s degree preferred but not required.
• 2+ years of experience in management, leadership operations, or human resources.
• Experience hiring, recruiting, training, scheduling, and supervising staff.
• Leadership experience within the healthcare or home care industry.
• Ability to work autonomously in a fast-paced environment.
• Comfort managing multiple priorities and shifting needs.

Responsibilities

• Serve as the OD’s primary in-office partner, driving daily operations and maintaining a cohesive work environment.
• Lead, coach, and support in-office staff; reinforce Cornerstone’s standards, values, and culture.
• Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
• Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary actions.
• Share on-call rotation with office leadership and oversee payroll notes and shift verification.
• Oversee scheduling operations to ensure timely coverage and an excellent client experience.
• Respond to client escalations with urgency and professionalism.
• Conduct check-up calls and quality visits to ensure client satisfaction and care continuity.

Skills

Leadership

Operations management

Staff development

Scheduling

Customer service

Communication

Autonomy

HR basics

Education

Bachelor’s degree preferred

High school diploma or equivalent

Tools

Google Workspace

Job description

Cornerstone Caregiving seeks an Assistant Operating Director (AOD) to lead in-office operations, scheduling oversight, staff support, and client care quality across its growing network. You will be the Operating Director’s second-in-command, driving daily operations, onboarding new managers, and maintaining Cornerstone’s high standards and culture.

You will oversee payroll notes, shift verification, and documentation while collaborating with Home Base.