Assistant Operating Director - Home Care Operations

Cornerstone Caregiving; Gladwin Township (MI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO 12 days annually

Phone Stipend

Job summary

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office staff, oversee scheduling and administrative functions, and share on-call responsibilities with other managers. This exempt role collaborates with the Operating Director to ensure smooth operations across the office and client care teams.

The position requires a strong leader with experience managing a team, and a driving focus on process improvement, staff development, and customer service excellence.

Qualifications

• High school diploma or equivalent required.
• Associates and/or Bachelor's degree; may substitute with education/experience; minimum two years' admin/management experience.
• Valid driver's license required.
• Valid state auto insurance proof required.

Responsibilities

• Manage Office Personnel: oversee office managers and ensure performance and alignment with standards.
• Liaison with Home Base: act as primary contact for payroll notes, shift verification, and updates.
• Client Management: handle escalations, conduct check-up calls, quality visits for satisfaction.
• State Required Supervisory Visits: ensure compliance with state standards.
• Shared On-call Duties: participate in on-call rotation after hours as needed.
• Backup for Client Assessments: support client assessments when Operations Director unavailable.

Skills

Team leadership

Sales goals

Autonomy

Tech savvy

Recruitment

Interpersonal

Google Workspace

Education

High school diploma

Associates degree

Bachelor degree

Two years admin/HR

Driver's license

Auto insurance proof

Job description

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office staff, oversee scheduling and administrative functions, and share on-call responsibilities with other managers. This exempt role collaborates with the Operating Director to ensure smooth operations across the office and client care teams.

The position requires a strong leader with experience managing a team, and a driving focus on process improvement, staff development, and customer service excellence.