Assistant Manager - Retail Store Leadership & Ops

Rack Room Shoes; Westminster (CO); On-site; USD 42,000 - 56,000; Full time

Job summary

Rack Room Shoes is seeking an Assistant Manager to support the Store Manager in daily operations and policy adherence. You will lead staff, train teammates, and strive to exceed sales, service, and operational goals while ensuring a safe, engaging customer experience.

Responsibilities include supervising POS, inventory controls, merchandising, and payroll-related tasks, with a focus on loss prevention and staff development. Strong merchandising skills and footwear knowledge are essential.

Qualifications

• Effective verbal and written communication skills.
• Managerial and organizational skills.
• Strong interpersonal skills for customer and employee interactions.
• Strong visual merchandising skills.
• Working knowledge of footwear, accessories and shoe care.
• Basic mathematical skills.
• Knowledge of corporate and store operations policies and procedures.
• Understanding of store presentation standards.

Responsibilities

• Assist Store Manager in day-to-day operations and ensure policy compliance.
• Provide leadership, guidance and training to staff.
• Maintain excellent customer shopping experience and service levels.
• Oversee POS transactions, discounts, returns, loyalty, and opening/closing procedures.
• Manage inventory, pricing, shipments, markdowns and physical inventories.
• Coordinate merchandising, housekeeping and promotional signage.

Skills

Verbal communication

Written communication

Managerial skills

Organizational skills

Interpersonal skills

Visual merchandising

Footwear knowledge

Job description

Rack Room Shoes is seeking an Assistant Manager to support the Store Manager in daily operations and policy adherence. You will lead staff, train teammates, and strive to exceed sales, service, and operational goals while ensuring a safe, engaging customer experience.

Responsibilities include supervising POS, inventory controls, merchandising, and payroll-related tasks, with a focus on loss prevention and staff development. Strong merchandising skills and footwear knowledge are essential.