Assistant Manager, Retail Store Operations

Rack Room Shoes; Easton (MD); On-site; USD 52,000 - 65,000; Full time

Job summary

Rack Room Shoes is seeking an Assistant Manager to support the Store Manager in daily operations and policy adherence. You will lead staff, deliver a great customer experience and drive sales performance.

In this role you will supervise service standards, manage inventory and promotions, and assist with scheduling and payroll control. Strong merchandising and communication skills are essential.

Qualifications

• Background check required.
• Strong verbal and written communication skills.
• Managerial and organizational abilities.
• Strong interpersonal skills for customer and staff interactions.
• Strong visual merchandising capabilities.
• Knowledge of footwear, accessories and shoe care.

Responsibilities

• Ensure safety and welfare of employees and customers.
• Deliver excellent customer shopping experience.
• Lead service training and staff development.
• Resolve customer issues promptly to satisfaction.
• Manage POS transactions in line with policy.
• Oversee inventory control and price management.

Skills

Verbal & written comms

Managerial skills

Interpersonal skills

Visual merchandising

Footwear knowledge

Job description

Rack Room Shoes is seeking an Assistant Manager to support the Store Manager in daily operations and policy adherence. You will lead staff, deliver a great customer experience and drive sales performance.

In this role you will supervise service standards, manage inventory and promotions, and assist with scheduling and payroll control. Strong merchandising and communication skills are essential.