Assistant Manager - Retail Leadership & Customer Experience

World Market; Rockville (MD); Hybrid; USD 32,000 - 37,000; Full time

Benefits offered by this job

Flexible scheduling

Shopping discount

Team environment

Wellness resources

Recognition programs

Career growth training

Job summary

World Market in Rockville, MD is seeking an Assistant Manager to lead a high-performance team and drive sales while upholding our brand and standards.

You will partner with the Store Manager to coach staff, manage daily tasks, and deliver a customer-first experience across merchandising, operations, and loss prevention. This role requires 2+ years of leadership in fast-paced retail and flexibility to work nights, weekends, and holidays.

Qualifications

• Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment.
• Ability to work nights, weekends and holidays as needed.
• Strong communication and coaching skills.

Responsibilities

• Lead and develop a high-performance team in partnership with the Store Manager.
• Drive sales, profitability, and a customer-first selling culture.
• Analyze trends and implement actions to improve performance.
• Recruit, train, and retain staff while maintaining losses prevention standards.

Skills

Leadership

Customer focus

Communication

Coaching

Urgency

Decision making

Delegation

Job description

World Market in Rockville, MD is seeking an Assistant Manager to lead a high-performance team and drive sales while upholding our brand and standards.

You will partner with the Store Manager to coach staff, manage daily tasks, and deliver a customer-first experience across merchandising, operations, and loss prevention. This role requires 2+ years of leadership in fast-paced retail and flexibility to work nights, weekends, and holidays.