Assistant Manager: Lead a Customer-First Team (Flexible)

World Market; Rockville (MD); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Flexible scheduling

Up to 30% shopping discount

Wellness resources

Anniversary and recognition programs

Hands-on training

Job summary

World Market is seeking an Assistant Manager to lead a high-performing team and drive sales while upholding our brand values. You will partner with the Store Manager to develop staff, execute daily tasks, and maintain customer-first service, merchandising, and loss prevention standards.

This role requires flexible scheduling, including nights, weekends, and holidays, with opportunity for growth within the company.

Qualifications

• Leadership experience in a fast-paced retail environment.
• Strong communication and coaching abilities.
• Ability to de-escalate customer situations and provide in-the-moment feedback.
• Excellent prioritization, decision-making, and problem-solving skills.
• Flexible schedule including nights, weekends and holidays.

Responsibilities

• Lead a customer-first selling culture and drive engagement and loyalty initiatives.
• Analyze business trends and act on opportunities to improve sales and operations.
• Recruit, develop, and retain a high-performance team aligned with company values.
• Manage daily store tasks in partnership with the Store Manager.
• Ensure loss prevention, inventory accuracy, and safety standards are maintained.
• Utilize tools and training to validate team execution of key functions.

Job description

World Market is seeking an Assistant Manager to lead a high-performing team and drive sales while upholding our brand values. You will partner with the Store Manager to develop staff, execute daily tasks, and maintain customer-first service, merchandising, and loss prevention standards.

This role requires flexible scheduling, including nights, weekends, and holidays, with opportunity for growth within the company.