Assistant Manager - Retail Leadership & Growth

World Market; Seattle (WA); Hybrid; USD 77,366,000 - 88,828,000; Full time

Benefits offered by this job

Flexible scheduling

Shopping discount

Wellness resources

Career growth opportunities

Job summary

World Market in Seattle seeks an Assistant Manager to lead a high-performing team and drive sales and profitability while upholding our values and brand standards.

You will partner with the Store Manager to coach staff, manage daily operations, and ensure exceptional customer experiences. This is a fast-paced role with opportunities for growth, offers competitive benefits, and flexible scheduling where needed.

Qualifications

• Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment.
• Strong communication and coaching abilities to develop a high-performing team.
• Ability to de-escalate store and customer situations and plan/prioritize effectively.

Responsibilities

• Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values.
• Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.
• Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
• Utilize all company tools and training resources to educate and validate team execution of key business functions.
• Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives.
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.

Skills

Leadership experience

Communication skills

Coaching

De-escalation

Prioritization

Urgency

Attention to detail

Creative problem solving

Decision making

Delegation

Execution of priorities

Job description

World Market in Seattle seeks an Assistant Manager to lead a high-performing team and drive sales and profitability while upholding our values and brand standards.

You will partner with the Store Manager to coach staff, manage daily operations, and ensure exceptional customer experiences. This is a fast-paced role with opportunities for growth, offers competitive benefits, and flexible scheduling where needed.