Assistant Manager — Lead a Customer-First Team

World Market; Lafayette Mills (NJ); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

401(k) plan

Paid sick leave

Vacation and holidays

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Flexible Spending

Commuter Benefits

Employee Assistance Program

Job summary

World Market is seeking an Assistant Manager in a fast-paced retail environment to lead a high-performance team while delivering a premier customer experience. You will partner with the Store Manager to drive sales, manage daily priorities, and uphold brand standards across operations and merchandising.

You will recruit, coach, and develop staff, apply company tools and training, and ensure loss prevention and safety programs are followed.

Qualifications

• Proven leadership experience delivering results in a fast-paced retail environment.
• Excellent communication skills and openness to feedback.
• Ability to provide in-the-moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.
• Strong planning and prioritization to meet business needs.
• High sense of urgency and execution focus.
• Solid attention to detail and accuracy.
• Creative problem solving to improve operations and customer experience.
• Sound decision-making under pressure.
• Effective delegation to develop a high-performance team.
• Willingness to work a flexible schedule including nights/weekends/holidays.

Responsibilities

• Model and lead a customer-first selling culture and drive engagement, loyalty, and brand standards.
• Analyze business trends and use reports to identify opportunities and take action.
• Maintain World Market culture and values through leadership and example.
• Plan and execute daily tasks and duties in partnership with the Store Manager.
• Recruit, develop and retain a high-performance team aligned with company values.
• Utilize tools and training resources to ensure team execution of key functions.
• Ensure Loss Prevention policies and inventory controls are followed.
• Promote a safe work environment through ongoing safety training and accountability.

Skills

Leadership

Communication

Coaching

De-escalation

Planning/Prioritization

Urgency

Attention-to-detail

Creative problem solving

Decision making

Delegation

Daily priorities execution

Job description

World Market is seeking an Assistant Manager in a fast-paced retail environment to lead a high-performance team while delivering a premier customer experience. You will partner with the Store Manager to drive sales, manage daily priorities, and uphold brand standards across operations and merchandising.

You will recruit, coach, and develop staff, apply company tools and training, and ensure loss prevention and safety programs are followed.