Assistant Manager-Retail Jewelry

Helzberg Diamonds Shops, Inc.; Cypress (CA); Hybrid; USD 28,000 - 42,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. is seeking a Retail Sales Associate to consistently meet individual sales goals while delivering exceptional customer service. The role emphasizes commission-based selling, clienteling, and team collaboration to close sales and enhance store performance.

The ideal candidate has 1–3 years of jewelry retail experience, strong communication skills, and a flexible schedule, including evenings and weekends.

Qualifications

• 1 to 3 years of retail sales experience.
• High School diploma or equivalent.
• Commission-based selling experience preferred.

Responsibilities

• Generate sales to exceed personal sales goals.
• Provide features and benefits of extended warranties.
• Create business through clienteling.
• Provide a compelling sales presentation based on training.
• Work as a team to overcome objections and close sales.
• Deliver outstanding customer service to every guest.
• Participate in merchandising, displays, and store maintenance.

Skills

Sales experience

Customer service

Communication skills

Teamwork

Education

High School diploma or equivalent

Job description

Retail Sales Associates at Helzberg Diamonds are responsible for consistently achieving individual sales goals to support the store's sales and profit objectives, while providing superior customer service.

Key responsibilities include:

• Ability to generate sales to exceed personal sales goals
• Provide features and benefits of extended warranties to increase sales
• Create business through various methods of clienteling
• Provide a compelling sales presentation based on our sales training
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Demonstrate outstanding customer service to each and every Helzberg Diamonds' guest
• Participate in all areas of store's operation including merchandising, displays, and maintenance

Required Experience: 1 to 3 years

Required Education: High School

The ideal candidate will possess:

• Proven history of selling in a commission environment
• Superior communication skills
• High internal motivation
• Flexibility to work with a variety of personalities
• One to three years of jewelry retail experience
• High school diploma or equivalent
• Must be able to work a flexible work schedule including evenings, weekends, and holidays