Assistant Manager-Retail Jewelry

Helzberg Diamonds Shops, Inc.; Chandler (AZ); Hybrid; USD 25,000 - 42,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. seeks Retail Sales Associates to achieve personal sales goals while delivering superior customer service. You will generate sales, discuss extended warranties, and build client relationships through clienteling. The role requires teamwork in presentations and ongoing merchandising and store maintenance.

The ideal candidate will have 1–3 years of jewelry retail experience and a High School diploma, plus flexible scheduling including evenings, weekends, and holidays.

Qualifications

• 1–3 years of sales experience in a jewelry retail environment.
• Strong communication and interpersonal skills.
• Proven self-motivation and ability to work under commission-based incentives.

Responsibilities

• Generate sales to exceed personal goals.
• Explain features and benefits of extended warranties.
• Build client relationships through clienteling.
• Deliver compelling sales presentations using training.
• Work as a team to close additional sales.
• Provide outstanding customer service to every guest.
• Participate in merchandising, displays, and store maintenance.

Skills

Commission selling

Superior communication

Motivation

Flexibility with personalities

Jewelry retail experience

Education

High School diploma

Equivalent coursework

Job description

Retail Sales Associates at Helzberg Diamonds are responsible for consistently achieving individual sales goals to support the store's sales and profit objectives, while providing superior customer service.

Key responsibilities include:

• Ability to generate sales to exceed personal sales goals
• Provide features and benefits of extended warranties to increase sales
• Create business through various methods of clienteling
• Provide a compelling sales presentation based on our sales training
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Demonstrate outstanding customer service to each and every Helzberg Diamonds' guest
• Participate in all areas of store's operation including merchandising, displays, and maintenance

Required Experience: 1 to 3 years

Required Education: High School

The ideal candidate will possess:

• Proven history of selling in a commission environment
• Superior communication skills
• High internal motivation
• Flexibility to work with a variety of personalities
• One to three years of jewelry retail experience
• High school diploma or equivalent
• Must be able to work a flexible work schedule including evenings, weekends, and holidays