Assistant Manager, Luxury Retail - Lead Sales & Service

DOLCE&GABBANA; Miami (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Dolce & Gabbana in Miami Bal Harbour Shops seeks an Assistant Store Manager to lead daily operations, elevate client service and drive sales. You will support Client Advisors, supervise cashiers and support staff, and ensure adherence to company procedures across the store.

The role reports to the Store Manager and requires a proactive, team‑oriented leader with deep luxury retail experience. Location is USA – MIAMI – FL, with a focus on premium service and brand integrity.

Qualifications

• 3+ years luxury retail management experience.
• Rich experience and knowledge in luxury.
• Proactive attitude and excellent communicator.
• Team oriented and collaborative leadership.
• Demonstrates responsibility and ownership in store operations.

Responsibilities

• Oversee sales floor and zone coverage to drive sales.
• Supervise and mentor Client Advisors, Cashiers & Support Staff.
• Train and develop store personnel to meet standards.
• Ensure compliance with store protocols and back-of-house processes.
• Assist in recruitment and retention of staff.
• Manage payroll, expenses and shrink within targets.
• Maintain visual presentation and store standards.

Skills

Luxury retail management

Leadership

Ownership

Team oriented

Proactive communicator

Job description

Dolce & Gabbana in Miami Bal Harbour Shops seeks an Assistant Store Manager to lead daily operations, elevate client service and drive sales. You will support Client Advisors, supervise cashiers and support staff, and ensure adherence to company procedures across the store.

The role reports to the Store Manager and requires a proactive, team‑oriented leader with deep luxury retail experience. Location is USA – MIAMI – FL, with a focus on premium service and brand integrity.