Miami Luxury Client Advisor — VIP Service & Sales

DOLCE&GABBANA; Miami (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Dolce & Gabbana in Miami is seeking a Client Advisor to deliver exceptional client experience while achieving personal and store sales goals. The role requires luxury retail expertise, a passion for fashion and strong relationship-building abilities.

The successful candidate will demonstrate deep product knowledge, inspire customers with the brand’s heritage, and help maintain the store’s image and standards. Join us in a dynamic luxury environment in Aventura.”

Qualifications

• 3+ years of Luxury Retail Sales Experience.
• Strong communication skills.
• Experience in Women’s and Men’s RTW.

Responsibilities

• Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to the Dolce & Gabbana expectations.
• Tailor the client experience in order to exceed their expectations while supporting the team by providing, mentoring and ensuring smooth running of the sales ceremony on the shop floor
• Demonstrate excellent knowledge of the products as well as of the Dolce & Gabbana history and heritage and serving as a role model by prioritizing client’s interest and consistently achieving monthly sales targets.
• Proactively using clientele tools and make the most of their time ensuring the achievement of individual and store goals, enhancing and developing the business.
• Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current customer and identify potential clients.
• Ensure the achievement of the sales goals, enhancing and developing the business
• Sourcing new clients using the CRM tools
• Maintaining and building productive long-term relationships with DG loyal clients
• Oversee the organization’s sales policies, objectives and initiatives
• Assist in merchandising and maintenance of the shop floor

Skills

Luxury retail sales

Customer service

Womens & Mens RTW

Job description

Dolce & Gabbana in Miami is seeking a Client Advisor to deliver exceptional client experience while achieving personal and store sales goals. The role requires luxury retail expertise, a passion for fashion and strong relationship-building abilities.

The successful candidate will demonstrate deep product knowledge, inspire customers with the brand’s heritage, and help maintain the store’s image and standards. Join us in a dynamic luxury environment in Aventura.”