Senior Client Advisor - Dadeland Mall

DOLCE&GABBANA; Miami (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Dolce & Gabbana in Miami seeks a Senior Client Advisor for our Dadeland boutique. This role focuses on elevating client experiences, driving store performance, and building a strong client portfolio through expert product knowledge and personalized service.

As a reference on the sales floor, you will lead by example, deliver memorable client engagements, and consistently achieve sales goals while upholding the brand’s heritage of craftsmanship and sustainable luxury.

Qualifications

• Proven experience delivering elevated, client-centric service within luxury fashion or premium hospitality.
• Leads by example on the sales floor with client engagement and professional standards.
• Passion for fashion culture with ability to create personalized looks.
• Strong business mindset and an entrepreneurial approach to growing client books.
• Collaborative, proactive team player in a fast-paced environment.

Responsibilities

• Lead by example on the sales floor delivering exceptional individual sales and client engagement.
• Support onboarding and development of new Client Advisors with product expertise.
• Contribute to a positive work environment through teamwork and professionalism.
• Deliver outstanding client and after-sale service to all visitors.
• Build lasting client relationships by understanding needs and anticipating requests.
• Drive KPI performance with a proactive business mindset and entrepreneurial approach.
• Create personalized, versatile silhouettes reflecting the Dolce & Gabbana universe.
• Uphold brand policies and operational procedures across the store.

Skills

Clienteling

Sales leadership

Luxury fashion

KPI driven

Product knowledge

Team training

Job description

SENIOR CLIENT ADVISOR – DADELAND MALL

Dolce & Gabbana represents excellence rooted in its “Made in Italy” heritage. Every creation reflects the Brand’s commitment to craftsmanship, fatto a mano, innovation and quality. Guided by a strong dedication to sustainability, the Brand adopts certified materials and responsible practices, ensuring that contemporary luxury is created with respect for future generations.

SENIOR CLIENT ADVISOR – DADELAND MALL

Dolce & Gabbana represents excellence rooted in its “Made in Italy” heritage. Every creation reflects the Brand’s commitment to craftsmanship, fatto a mano, innovation and quality. Guided by a strong dedication to sustainability, the Brand adopts certified materials and responsible practices, ensuring that contemporary luxury is created with respect for future generations.

ROLE

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional Senior Client Advisor career opportunity available at our new Dadeland boutique. The Senior Client Advisor plays a key role in driving store performance through exceptional sales results and elevated client engagement. Recognized as a reference point on the sales floor, they lead by example, delivering memorable and sophisticated client experiences while consistently achieving individual sales and key performance indicators. Through strong product expertise, passion for fashion culture, and authentic client relationships, the Senior Client Advisor brings the Dolce & Gabbana universe to life and supports the smooth day-to-day operations of the store, while upholding Dolce & Gabbana’s values, image, and standards of excellence.

MISSION

Responsibilities (including, But Not Limited To)

• Lead by example on the sales floor through exceptional individual sales performance and client engagement.
• Support the onboarding of new Client Advisors and contribute to the ongoing development of team members by sharing best practices and product expertise on the sales floor.
• Contribute to a positive and collaborative work environment through professionalism and teamwork on the sales floor.
• Deliver outstanding and elevated client and after-sale service to all visitors and clients.
• Show passion in connecting and reconnecting with clients, placing them at the center, identifying their needs and anticipating their future requests.
• Cultivate a robust client portfolio to secure a proactive and growing business.
• Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach.
• Create personalized, versatile, and timeless silhouettes for the client, demonstrating passion for the fashion culture.
• Build transparent and genuine relationships with clients, creating unique and lasting connections.
• Communicate in a professional and authentic way, with clients and colleagues.
• Effectively use all the available tools to optimize business opportunities.
• Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit.
• Uphold and adhere to all company policies and operational procedures

PROFILE

• Proven experience delivering elevated, client-centric service within luxury fashion, accessories, or premium hospitality, with a strong record of sales performance
• Leads by example on the sales floor through exceptional client engagement, professionalism, and personal standards
• P assion for fashion culture with a refined sense of personal style and the ability to create personalized looks
• Strong business mindset with an entrepreneurial, results-driven approach to building and growing a client book
• Collaborative, proactive team player who thrives in a fast-paced environment and embraces change and growth

A career at Dolce & Gabbana offers the opportunity to contribute to a legacy defined by creativity, craftsmanship and responsibility. Together, we continue to shape timeless fashion, while advancing the Brand’s vision of sustainable luxury.

Dolce & Gabbana is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

LOCATION: USA – MIAMI – FL