Assistant Store Manager - Miami Design District

Brobston Group LLC; Miami (FL); On-site; USD 55,000 - 85,000; Full time

Job summary

Brobston Group LLC in Miami, FL seeks an Assistant Store Manager to support the Store Manager in delivering elevated luxury service while driving sales and operational excellence. You will coach the team, manage daily operations, and execute strategies to grow client relationships and business performance, upholding brand standards in presentation, inventory, and loss prevention.

Ideal candidates have 5+ years in luxury retail, strong clienteling skills, and a proven ability to lead, coach, and

Qualifications

• 5+ years of retail experience, preferably in luxury retail leadership.
• Strong clienteling skills for luxury clientele.
• Proven ability to drive sales and meet targets with financial awareness.
• Proficiency with CRM, POS software, and MS Office.
• Excellent communication and leadership abilities.
• Flexible availability including weekends and holidays.

Responsibilities

• Support achievement of store sales targets and communicate KPI results with context.
• Review and manage store schedules, payroll, and expense controls.
• Recruit, train, develop, and manage store associates, providing coaching and feedback.
• Oversee daily operations including inventory management, cash handling, stock replenishment, and loss prevention.
• Deliver high-touch service and implement CRM strategies to build client loyalty.
• Maintain visual merchandising and store presentation to uphold luxury brand standards.
• Analyze sales reports and KPIs to identify opportunities and assist with marketing and promotions.

Skills

Leadership

Clienteling & luxury service

Communication

Organizational skills

Coaching & training

Financial management

CRM proficiency

MS Office

Tools

CRM systems

POS software

MS Office

Job description

Summary

The Assistant Store Manager supports the Store Manager in leading the store team to deliver elevated luxury service while driving sales and operational excellence. This role focuses on coaching the team, managing daily store operations, and executing strategies to grow client relationships and business performance. The assistant helps ensure brand standards across presentation, inventory, and loss prevention.

Responsibilities

• Support achievement of individual and store sales targets and communicate KPI results with context.
• Review and manage store schedules, payroll, and expense controls.
• Recruit, train, develop, and manage store associates, providing coaching and performance feedback.
• Oversee daily operations including inventory management, cash handling, stock replenishment, and loss prevention.
• Deliver personalized high-touch service and implement CRM strategies to build client loyalty.
• Maintain visual merchandising and store presentation to uphold luxury brand standards.
• Analyze sales reports and KPIs to identify improvement opportunities and assist with marketing and promotional execution.

Requirements

• 5+ years of retail experience, preferably in a leadership role within luxury retail.
• Strong understanding of luxury clientele, clienteling techniques, and high-touch service.
• Proven ability to drive sales and meet or exceed targets with financial management experience.
• Proficiency with CRM systems, retail POS software, and Microsoft Office.
• Excellent communication, leadership, organizational, and project management skills.
• Flexible availability including weekends, holidays, and variable shifts; strong coaching and training orientation.