*Permanent* Assistant Store Manager - Bal Harbour Shops

DOLCE&GABBANA; Miami (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Dolce & Gabbana in Miami Bal Harbour Shops seeks an Assistant Store Manager to lead daily operations, elevate client service and drive sales. You will support Client Advisors, supervise cashiers and support staff, and ensure adherence to company procedures across the store.

The role reports to the Store Manager and requires a proactive, team‑oriented leader with deep luxury retail experience. Location is USA – MIAMI – FL, with a focus on premium service and brand integrity.

Qualifications

• 3+ years luxury retail management experience.
• Rich experience and knowledge in luxury.
• Proactive attitude and excellent communicator.
• Team oriented and collaborative leadership.
• Demonstrates responsibility and ownership in store operations.

Responsibilities

• Oversee sales floor and zone coverage to drive sales.
• Supervise and mentor Client Advisors, Cashiers & Support Staff.
• Train and develop store personnel to meet standards.
• Ensure compliance with store protocols and back-of-house processes.
• Assist in recruitment and retention of staff.
• Manage payroll, expenses and shrink within targets.
• Maintain visual presentation and store standards.

Skills

Luxury retail management

Leadership

Ownership

Team oriented

Proactive communicator

Job description

ASSISTANT STORE MANAGER – MIAMI BAL HARBOUR SHOPS

Dolce & Gabbana represents excellence rooted in its “Made in Italy” heritage. Every creation reflects the Brand’s commitment to craftsmanship, fatto a mano, innovation and quality. Guided by a strong dedication to sustainability, the Brand adopts certified materials and responsible practices, ensuring that contemporary luxury is created with respect for future generations.

ROLE

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional permanent Assistant Store Manager career opportunity available at our Bal Harbour Shops boutique. The Assistant Store Manager will ensure customer satisfaction, support Client Advisors to drive sales, maximize productivity and profitability, and ensure compliance with company procedures within a store facility. This role reports directly to the Store Manager.

MISSION

• Own all client data and analytics for North America
• Helps to identify and implement strategies and initiatives to achieve and exceed business goals.
• Monitor sales floor and zone coverage to drive sales and maintain customer focus.
• Supervise and follow-up daily goals and tasks of Client Advisors, Cashiers & Support Staff.
• Training and development of Client Advisors, Cashiers & Support Staff.
• Working knowledge of all “back of house.”
• Ensure that all store manuals are current such as: Operations, P&P, Product Knowledge, Corporate & Store Phone Books, Marketing & Editorial.
• Ensure that all logs are current such as: Alterations, Transfers, outside repairs, Consignments, Safe Log.
• Ensures P&P of all Sales Audit tasks & requirements.
• Identify future opportunities and risks.
• Manage implementation & execution of all company initiatives within the store.
• Responsibility for assisting in management of sales, shrink, controllable expenses including payroll.
• Visual presentation, including planning, implementation/execution, adjustments and feedback on strategies.
• Compliance with Policies and Procedures in Store including dress guidelines.
• Assist Store Manager in the recruiting, retention, supervision, training and development of store personnel.

PROFILE

• Key Requirements & Competencies:
• 3+ years luxury retail management experience
• Rich experience and knowledge in luxury
• Responsibility & Ownership
• Team Oriented
• Proactive attitude and excellent communicator

A career at Dolce & Gabbana offers the opportunity to contribute to a legacy defined by creativity, craftsmanship and responsibility. Together, we continue to shape timeless fashion, while advancing the Brand’s vision of sustainable luxury.

Dolce & Gabbana is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Location: USA – MIAMI - FL