Restaurant Team Lead — Fast-Paced Growth Path

Dhanani Group Inc; Chicago (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Scholarship Fund

Emergency Fund

Discount Program

Provider Finder Tool

Wellness Program

Pregnancy Planning Tool

Job summary

Burger King franchise in Chicago seeks a capable supervisor to oversee daily operations, ensure guest satisfaction, and lead a fast-paced team. You will train staff, manage schedules, monitor quality and costs, and coordinate with the Restaurant General Manager to improve performance.

The role requires 1–2 years of supervisory experience, strong guest service skills, and the ability to work all shifts in a dynamic environment. Join a team focused on delivering exceptional experiences.

Qualifications

• High school diploma or equivalent required.
• 1–2 years supervisory experience preferred.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Availability for all shifts; open, close, weekends and holidays.

Responsibilities

• Develop servant leadership by putting people and restaurant first.
• Create memorable guest experiences with excellent service.
• Balance employee and guest experience with financial goals.
• Welcomes and trains new team members.
• Lead team huddles to motivate and inform.
• Provide ongoing training and coaching to team members.
• Prepare shift supervisors for career progression.
• Acknowledge team performance and celebrate success.
• Coach brand service behaviors with feedback and recognition.
• Monitor speed of service to meet guest expectations.
• Maintain a welcoming, clean restaurant environment.
• Ensure product quality and operational standards are met.
• Collaborate with the GM to improve guest metrics and financial results.
• Review daily numbers, cash handling, and HACCP logs.
• Review inventory and order quantities efficiently.
• Evaluate cost control opportunities.
• Monitor scheduling and onboarding of new hires.
• Implement action plans addressing employee needs and operational assessments.

Skills

People leadership

Team collaboration

Guest service

Communication skills

Education

High school diploma or equivalent

Job description

Burger King franchise in Chicago seeks a capable supervisor to oversee daily operations, ensure guest satisfaction, and lead a fast-paced team. You will train staff, manage schedules, monitor quality and costs, and coordinate with the Restaurant General Manager to improve performance.

The role requires 1–2 years of supervisory experience, strong guest service skills, and the ability to work all shifts in a dynamic environment. Join a team focused on delivering exceptional experiences.