Assistant Manager - Lead Store Team & Customer Experience

Soma; Columbus (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Job summary

Soma is seeking an Assistant Manager in Columbus, OH to support the Store Manager in building a high-performing team and delivering a memorable customer experience. You will help lead staff, drive sales, and ensure operations align with brand standards.

Responsibilities include hiring support, coaching associates, and maintaining an engaging store environment while managing inventory, daily replenishment, and adherence to company policies.

Qualifications

• 3 years of retail management experience or more.
• Must be at least 18 years old.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Assist Store Manager in leading the team and delivering a customer-centered experience.
• Take ownership to achieve the store's financial goals and motivate the team.
• Assist in hiring, development, and coaching of associates.
• Lead by example on the sales floor and use omni-channel approaches.
• Maintain a visually inspiring store that reflects brand standards.
• Oversee inventory management, daily replenishment, and inventories.
• Ensure policies and guidelines are followed.
• Build community connections through in-store events and philanthropy.

Skills

Leadership

Customer service

Communication

Team building

Flexibility

Physical stamina

Job description

Soma is seeking an Assistant Manager in Columbus, OH to support the Store Manager in building a high-performing team and delivering a memorable customer experience. You will help lead staff, drive sales, and ensure operations align with brand standards.

Responsibilities include hiring support, coaching associates, and maintaining an engaging store environment while managing inventory, daily replenishment, and adherence to company policies.