Assistant Manager — Lead Retail Team & Customer Experience

World Market; Columbus (OH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Shopping discount

Wellness resources

Recognition programs

Hands-on training

Job summary

World Market in Columbus, Ohio is seeking an Assistant Manager to lead a dynamic team and drive sales while upholding our brand and standards.

In partnership with the Store Manager, you will develop staff, manage daily tasks, and ensure a safe, engaging customer experience. You’ll recruit, coach, and retain talent while delivering results.

This role offers hands-on training, career growth opportunities, and a supportive environment with benefits including medical, dental, and vision insurance.

Qualifications

• Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment.
• Proven ability to lead a high-performance team and develop talent.
• Strong communication and customer-service focus.

Responsibilities

• Lead and develop a high-performance team while upholding World Market values and standards.
• Drive sales and profitability by fostering a customer-first selling culture and executing daily priorities.
• Recruit, train, and coach associates; manage operations, merchandising, and loss prevention.
• Analyze trends and resources to solve problems and maintain brand standards.

Skills

Leadership

Customer experience

Operations management

Communication

Coaching

Problem solving

Decision making

Delegation

Flexibility

Job description

World Market in Columbus, Ohio is seeking an Assistant Manager to lead a dynamic team and drive sales while upholding our brand and standards.

In partnership with the Store Manager, you will develop staff, manage daily tasks, and ensure a safe, engaging customer experience. You’ll recruit, coach, and retain talent while delivering results.

This role offers hands-on training, career growth opportunities, and a supportive environment with benefits including medical, dental, and vision insurance.