Store Leader: Customer Experience & Team Growth

Soma; Bellevue (WA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Merchandise discounts

Professional development

Philanthropy partnerships

Job summary

Soma is seeking an Assistant Manager in Bellevue, WA to support the Store Manager in leading a team and delivering a seamless customer experience. You will foster a welcoming environment that reflects Soma's hospitality and brand standards, and you will help drive community connections through events and partnerships.

You will oversee day-to-day store operations, mentor associates, and participate in hiring and training while maintaining visual standards and a strong customer focus.

Qualifications

• 3 years of retail management experience preferred.
• 18 years or older required.
• Flexible availability including nights, weekends and holidays.
• Ability to develop relationships with customers and peers.
• Lift up to 50 pounds and work on the sales floor.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve store financial goals and motivate the team.
• Assist in hiring, development, and coaching of associates.
• Lead by example on the sales floor and share product knowledge.
• Maintain a visually inspiring store environment and reflect brand standards.
• Oversee inventory, replenishment, and inventories with safe operations.
• Ensure compliance with policies and business practices.
• Build community connections through events and philanthropy.

Skills

Retail management

Team leadership

Communication skills

Customer service

Flexibility

Job description

Soma is seeking an Assistant Manager in Bellevue, WA to support the Store Manager in leading a team and delivering a seamless customer experience. You will foster a welcoming environment that reflects Soma's hospitality and brand standards, and you will help drive community connections through events and partnerships.

You will oversee day-to-day store operations, mentor associates, and participate in hiring and training while maintaining visual standards and a strong customer focus.