Assistant Manager, High-Volume QSR Ops

Wonder; Richardson (TX); On-site; USD 63,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

100% employer-paid Life Insurance

401(k) Retirement Plan

Employer match for Health Savings_Acc

Learning and Development opportunities

Employee Stock

Employee Discount

Job summary

Wonder is seeking an Assistant Manager to support the General Manager in day-to-day operations of a high-volume restaurant. You will help lead staff, uphold food safety, and deliver exceptional customer service while driving sales and ensuring operational excellence.

This role requires strong communication, team leadership, and the ability to manage 15+ teammates in a fast-paced environment; 18+ and US work authorization are required, with room to grow through the Manager in Training program.

Qualifications

• At least two years of restaurant supervisor or management experience in a high-volume QSR or full-service restaurant.
• Experience managing teams of 15+ members.
• Ability to lead and motivate a team in a fast-paced environment.
• Strong verbal and written communication skills.
• Must be at least 18 years old and legally authorized to work in the US.

Responsibilities

• Assist General Manager in developing, engaging, inspiring, and motivating staff members.
• Recruit and train top talent for the restaurant.
• Aid General Manager in achieving operational goals and budget targets.
• Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes.
• Demonstrate effective floor management by optimizing staff deployment for maximum efficiency.
• Drive restaurant sales and service efficiency by resolving operational obstacles.
• Supervise inventory and food safety protocols to ensure accuracy and efficiency.
• Commit to ongoing training and development in both kitchen and dining room operations to uphold standards.

Skills

Staff leadership

Team development

Customer service

Operations management

Communication

Attention to detail

Fast-paced environment

Staff scheduling

Job description

Wonder is seeking an Assistant Manager to support the General Manager in day-to-day operations of a high-volume restaurant. You will help lead staff, uphold food safety, and deliver exceptional customer service while driving sales and ensuring operational excellence.

This role requires strong communication, team leadership, and the ability to manage 15+ teammates in a fast-paced environment; 18+ and US work authorization are required, with room to grow through the Manager in Training program.