Restaurant Operations Lead — Assistant Manager

Wonder; Baltimore (MD); On-site; USD 62,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

HSA match

Career development

Employee stock

Employee discount

Job summary

Wonder is seeking an Assistant Manager to support the General Manager in daily restaurant operations, ensuring smooth service and a positive work environment. You will focus on food safety, team safety, and exceptional customer service.

You will lead a team in a fast-paced setting, with responsibilities including staffing, training, and achieving operational goals while maintaining high standards and compliance across all locations.

Qualifications

• Minimum two years of restaurant supervisor or management experience in a high-volume QSR or full-service restaurant.
• Proven ability to lead and develop teams of 15+ members.
• Strong communication and professionalism in fast-paced environments.

Responsibilities

• Assist the Sr Operations Leader in developing, engaging, inspiring, and motivating staff.
• Recruit and train top talent for the restaurant.
• Aid Sr Operations Leader in achieving operational goals and budget targets.
• Maintain clear communication on team achievements and priorities.
• Demonstrate effective floor management for maximum efficiency.
• Drive restaurant sales and service efficiency by removing obstacles.
• Supervise inventory and food safety protocols with attention to shelf life.

Skills

Staff management

Team training

Customer service

Operational planning

Food safety

Education

Food Manager Certificate

Job description

Wonder is seeking an Assistant Manager to support the General Manager in daily restaurant operations, ensuring smooth service and a positive work environment. You will focus on food safety, team safety, and exceptional customer service.

You will lead a team in a fast-paced setting, with responsibilities including staffing, training, and achieving operational goals while maintaining high standards and compliance across all locations.