Assistant Manager: Guest Experience & Operations

Dunkin' Donuts; Portage (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Dunkin' Donuts in Portage, WI is seeking an Assistant Manager to coach crew members during shifts and uphold Dunkin’/Baskin Robbin operational standards while delivering a great guest experience.

The role emphasizes team leadership, brand compliance, safety, and driving sales. Candidates should have restaurant or retail supervisory experience, strong math/writing skills, and a HS diploma. This position is full-time and on-site.

Qualifications

• Restaurant, retail, or supervisory experience.
• Math and writing skills.
• Basic computer skills.
• High School diploma or equivalent.

Responsibilities

• Coach Crew Members to execute Dunkin’/Baskin operational standards.
• Deliver a great guest experience and maintain brand standards.
• Communicate shift priorities and results with the team.
• Maintain safety, sanitation, and a clean working environment.
• Drive sales goals and profitability and manage cash during shifts.
• Support training and provide coaching and feedback to crew.

Skills

Restaurant experience

Supervisory experience

Math skills

Writing skills

Basic computer skills

Education

High School diploma or equivalent

Job description

Dunkin' Donuts in Portage, WI is seeking an Assistant Manager to coach crew members during shifts and uphold Dunkin’/Baskin Robbin operational standards while delivering a great guest experience.

The role emphasizes team leadership, brand compliance, safety, and driving sales. Candidates should have restaurant or retail supervisory experience, strong math/writing skills, and a HS diploma. This position is full-time and on-site.