Assistant Manager: Fast-Casual Lead with GM Path

Firehouse Subs; McMinnville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free/discounted shift meals

Uniform shirts and hat provided

Career growth and advancement to GM

Job summary

Firehouse Subs is hiring a full-time Assistant Restaurant Manager to lead daily shifts, drive guest hospitality, and build a high-performing team alongside our General Manager. The role offers growth toward running a store and delivering exceptional service in a fast-paced environment.

As a hands-on leader, you will manage shifts, train crew, maintain food safety standards, and oversee prep, inventory, and catering orders to ensure accuracy and customer satisfaction.

Qualifications

• 1–2+ years of supervisory or shift leadership experience in fast-casual or QSR.
• ServSafe Manager certification or willingness to obtain within 30 days of hire.
• Active, hands-on leadership style.
• Open availability for evenings, weekends, and peak lunch hours.
• Reliable transportation.
• Ability to stand for extended periods and lift up to 50 lbs (boxes of meat, cheese, and produce).

Responsibilities

• Lead opening, mid, and closing shifts with a hands-on presence on the counter and sandwich line.
• Train, coach, and motivate Crew Members and Shift Leaders; adjust in-shift labor to match hourly sales trends.
• Enforce strict food safety, recipe compliance, portion control, slicer safety, and proper steaming procedures.
• Oversee daily prep sheets, rotate food using FIFO, and verify incoming truck deliveries against invoices.
• Resolve guest feedback promptly and lead catering order fulfillment with 100% accuracy.
• Handle register audits, drawer counts, safe reconciliations, and daily store closing procedures.

Skills

Supervisory experience

Hands-on leadership

Guest hospitality

Job description

Firehouse Subs is hiring a full-time Assistant Restaurant Manager to lead daily shifts, drive guest hospitality, and build a high-performing team alongside our General Manager. The role offers growth toward running a store and delivering exceptional service in a fast-paced environment.

As a hands-on leader, you will manage shifts, train crew, maintain food safety standards, and oversee prep, inventory, and catering orders to ensure accuracy and customer satisfaction.