Assistant Manager - Drive-In Team Leader

Sonic Drive-In; Camp Verde (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

SONIC Drive-In in Camp Verde, Arizona, is seeking an Assistant Manager to support the General Manager in daily drive-in operations and staff training. You will help ensure quality food, cleanliness, safety, and a positive guest experience across shifts.

The role requires managing teams, scheduling, inventory control, and administration, with a focus on exceptional customer service and problem resolution.

Qualifications

• Ability to work irregular hours, nights, weekends and holidays.
• General knowledge and understanding of the restaurant industry or retail operations required.
• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required.
• Experience running shifts without supervision.
• Effective communication skills; basic math, reading and computer skills.
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC.

Responsibilities

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops.
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices.
• Performs restaurant opening and/or closing duties.
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control.
• Completes weekly inventory as needed.
• Assists in administrative duties including maintaining files, records and all required documentation.
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Job description

SONIC Drive-In in Camp Verde, Arizona, is seeking an Assistant Manager to support the General Manager in daily drive-in operations and staff training. You will help ensure quality food, cleanliness, safety, and a positive guest experience across shifts.

The role requires managing teams, scheduling, inventory control, and administration, with a focus on exceptional customer service and problem resolution.