Assistant Manager

LS Solutions; West Lafayette (IN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly pay

Career growth opportunities

Educational support

Health benefits

Employee assistance programs

Uniforms

Automotive discounts

401(k) match

Job summary

LS Solutions in West Lafayette, Indiana seeks an Assistant Service Center Manager to lead a high-performance team delivering vehicle maintenance services. You will supervise daily operations, train staff, and ensure exceptional customer service to foster loyalty.

You will develop weekly schedules, assist with inventory, and uphold safety standards while supporting store opening/closing and team development initiatives.

Qualifications

• Minimum 1 year of supervisory experience in a retail or service setting.
• Customer-focused mindset and ability to make sound decisions under pressure.
• Experience using KPI data to drive performance improvements.
• Must be fluent in English.

Responsibilities

• Perform vehicle maintenance and educate guests on services.
• Supervise daily operations and train team members.
• Ensure excellent customer experience and build customer loyalty.
• Manage work schedules and inventory processes.
• Maintain safety, cleanliness, and store audits.
• Lead team development and support store opening/closing procedures.

Skills

Supervisory experience

Customer-focused

English fluency

KPI data usage

Schedule flexibility

Education

High School diploma

Job description

Role Overview

As an Assistant Service Center Manager, you will support the Service Center Manager in leading a high-performance team to deliver exceptional vehicle maintenance services. Your responsibilities include performing oil changes and repairs, supervising daily operations, training new staff, and ensuring outstanding customer service to foster loyalty. You will develop weekly work schedules, assist with inventory management, and uphold safety and cleanliness standards through store audits. You’ll also help open and close the center, following safety protocols, and lead team development initiatives.

Qualifications & Skills

Candidates should have at least 1 year of supervisory experience in a retail or service setting, a customer-focused mindset, and the ability to make sound decisions under pressure. Experience using KPI data for performance improvement, schedule flexibility, and English fluency are required. Physical requirements include standing for extended periods, lifting up to 50 pounds, and working in varied environments. A high school diploma or equivalent is necessary.

Key Duties

• Perform vehicle maintenance and educate guests on services
• Supervise daily operations and train team members
• Ensure excellent customer experience and build customer loyalty
• Manage work schedules and inventory processes
• Maintain safety, cleanliness, and store audits
• Lead team development and support store opening/closing procedures

Benefits

• Competitive hourly pay
• Career growth opportunities
• Educational support
• Health benefits
• Employee assistance programs
• uniforms
• Automotive discounts
• 401(k) match

The role emphasizes a collaborative environment that values diversity and inclusion.