Assistant Manager

RG&T Solutions; Anderson (IN); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

Competitive weekly pay

Career advancement opportunities

Education assistance

Health benefits

Employee assistance programs

Uniforms and tools

Service discounts

401(k) plans with matching

Job summary

RG&T Solutions in Anderson, Indiana is seeking an Assistant Service Center Manager to support the Service Center Manager in leading a high‑performance team delivering exceptional customer service at an automotive service center. Responsibilities include oil changes, vehicle maintenance, scheduling, inventory support, and ensuring safety and cleanliness throughout the center.

You will train new employees, monitor KPI data, and foster a culture of quick, trusted service to build customer

Qualifications

• Minimum 1 year of supervisory experience in retail or service environments.
• Strong customer service skills and ability to work under pressure.
• Fluency in English required; ability to follow company policies and safety protocols.

Responsibilities

• Lead daily operations and supervise team members.
• Perform vehicle maintenance and educate guests on vehicle care.
• Develop work schedules and assist with inventory management.
• Ensure safety, cleanliness, and security standards.
• Train and develop team members to enhance performance.

Skills

Supervisory experience

Customer service

English fluency

KPI data literacy

Education

High School Diploma

Job description

Role Overview

As an Assistant Service Center Manager, you will support the Service Center Manager in leading a high-performance team to deliver exceptional customer service at an automotive service center. Your responsibilities include performing oil changes and vehicle maintenance, supervising daily operations, training new employees, and ensuring adherence to company policies. You will build customer loyalty by providing quick, trusted service, manage employee schedules, assist with inventory, and oversee store audits to maintain safety and cleanliness. You will also open and close the center, ensuring safety protocols are followed, and foster team development.

Qualifications & Skills

Candidates should have at least 1 year of supervisory experience, preferably in retail or service environments, with strong customer service skills and the ability to work efficiently under pressure. Experience using KPI data for performance monitoring and the flexibility to work in a fast-paced setting are essential. A high school diploma or equivalent and fluency in English are required. Physical ability to stand for long periods, lift up to 50 pounds, and work in varying environments is necessary.

Key Duties

• Lead daily operations and supervise team members
• Perform vehicle maintenance and educate guests on vehicle care
• Develop work schedules and assist with inventory management
• Ensure safety, cleanliness, and security standards
• Train and develop team members to enhance performance

Benefits include:

competitive weekly pay, career advancement opportunities, education assistance, health benefits, employee assistance programs, uniforms and tools, service discounts, and 401(k) plans with matching.

This role emphasizes a positive attitude, attention to detail, adaptability, and a commitment to customer satisfaction, offering a supportive environment for personal and professional growth.