Assistant Manager

Tharp Consulting; Plymouth (MN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Uniforms

Job summary

Tharp Consulting is seeking an Assistant Service Center Manager to support the Service Center Manager in leading a high-performance team delivering customer service and car maintenance. You will perform oil changes, supervise operations, train staff, manage weekly schedules, assist with inventory and audits, and uphold safety and cleanliness standards.

This role offers growth into management within a supportive environment with competitive hourly pay and benefits.

Qualifications

• At least 1 year of supervisory experience in retail or service environments.
• Strong customer service skills and ability to foster loyalty.
• Experience working in fast-paced settings and KPI data analysis.
• High School Diploma or equivalent; fluent English.

Responsibilities

• Perform vehicle maintenance and educate guests on services.
• Supervise daily operations and train new team members.
• Build customer loyalty through excellent service.
• Develop staff schedules and assist with inventory management.
• Maintain safety, cleanliness, and store compliance.
• Lead opening and closing procedures, ensuring safety protocols.
• Support team development and performance improvement.

Skills

Supervisory experience

Customer service

KPI analysis

Fluent English

Physical stamina

Education

High School Diploma

Job description

Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager in leading a high-performance team to deliver exceptional customer service and car maintenance services. Your responsibilities include performing oil changes, supervising daily operations, training and mentoring employees, and ensuring adherence to company policies. You will manage weekly work schedules, assist with inventory and store audits, and uphold safety and cleanliness standards.

Key Responsibilities

• Perform vehicle maintenance and educate guests on services.
• Supervise daily operations and train new team members.
• Build customer loyalty through excellent service.
• Develop staff schedules and assist with inventory management.
• Maintain safety, cleanliness, and store compliance.
• Lead opening and closing procedures, ensuring safety protocols.
• Support team development and performance improvement.

Qualifications & Skills

• Minimum 1-year supervisory experience in retail or service environments.
• Strong customer service skills and ability to foster loyalty.
• Experience working in fast-paced settings and analyzing KPI data.
• High School Diploma or equivalent; fluency in English.
• Ability to stand for extended periods, lift up to 50 pounds, and work in non-climate-controlled environments.

Benefits & Opportunities

Competitive hourly pay, career advancement potential, educational assistance, health benefits, paid time off, employee assistance programs, uniforms, discounts, and retirement plans. The role offers growth into management and a supportive environment for personal and professional development.